Wooldridge Interiors is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, the procedures that we have in place to safeguard your privacy and how you can instruct us if you prefer to limit the use of that information.

The Information We Collect and How We Use It.

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

1. Details of pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

2. Information that visitors provide to us as a result of filling in forms on our website

3. Information provided to us when our visitors communicate with us electronically for any reason.

4. Our website has social media sharing buttons which help share web content directly. These are external platforms from our own website, you are advised to look at the terms and conditions and privacy policies of those platforms individually.

When you contact us and or use our website in order to receive our publications, stock orders, details about interiors, we need to know your name, e-mail address and contact telephone numbers, lifestyle choices, and sometimes areas of interest.

We gather this information to allow us to process your request, to submit any design ideas to you. The relevant information is then used by us, our trusted affiliates and sub-contractors to provide any services requested by you and or that are required in the interests of your business with us, and or the completion of undertakings that are required in the protection of your interests, and or in the interests of compliance with pertinent statute (law) and to communicate with you on any matter relating to the provision of our services in general.

We use information to notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

We do not sell, rent or trade your personal information. Your personal information may be used by us to contact you in writing, by telephone or by email to offer you content, advertisements, products and services that we believe may be of interest to you.

How We Protect Your Information

The contents of this statement may be altered at any time, at our discretion.

Wooldridge Interiors takes the security and privacy of its customers’ personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information that would have been collected by us and retained from work undertaken by us or that that we are currently engaged in with you, or because we believe that you may be interested in receiving material from us about our business and services. Your personal information is held in accordance with the Data Protection Act 1998 and retained in accordance with protocols set out in law and or the Information Commissioners Office (ICO).

This data protection policy ensures Wooldridge Interiors:

· Complies with data protection law and follows good practice.

· Protects the rights of staff, customers and partners.

· Is open about how it stores and processes individuals’ data.

· Protects itself from the risks of a data breach.

We will securely retain all paper files containing your data in offices which will be locked when unattended. Any data printouts will be shredded and disposed of securely when no longer required.

Electronic data is securely held and protected by anti-virus software and firewalls. Data held on our desk and laptop computers is password protected and subject to the same anti-virus software and firewalls.

As with any company, we are unable to provide absolute guarantees due to the ever-increasing sophistication of criminal activity. However, we will do everything reasonably possible to ensure that your data is protected.

Data Protection Law

The Data Protection Act describes how organisations – including Wooldridge Interiors – must collect, handle and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles.

These say that personal data must:

1. Be processed fairly and lawfully

2. Be obtained only for specific, lawful purposes

3. Be adequate, relevant and not excessive

4. Be accurate and kept up to date

5. Not be held for any longer than necessary

6. Processed in accordance with the rights of data subjects

7. Be protected in appropriate ways

8. Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection.

How Long We Will Keep Your Information For?

Wooldridge Interiors will only keep your data for as long as is necessary to provide you with the services requested until your aims are met and to comply with our regulatory and statutory requirements.

What Cookies Do Wooldridge Interiors Use?

We use cookies to enhance your browsing experience of our website and to gather statistical data on the performance of our website to identify where improvements and enhancements of it can be made.

Your Acceptance of The Terms of Our Privacy Policy

Continued use of our services and of our website will signify that you agree to the terms of our Privacy Policy and any changes to it that may be made. If at any time you do not agree with the terms, please do not use our website or register your personal information with us.

Your Consent

By submitting your information, you consent to the use of that information as set out in this Policy. We reserve the right to update this policy at any time and we recommend that you check this page frequently to remain up to date with how your data is used and the means by which we are protecting it. You acknowledge and agree that it is your responsibility to periodically check our Privacy Policy for any updates.

Access to Your Records

You have a right to be told what personal information we hold about you. If you wish to see a copy of the information that we hold about you please contact us by email (info@wooldridgeinteriors.co.uk) marked for the attention of the Data Protection Officer, at Wooldridge Interiors.

Updating Your Details

If any of the information that you have provided to Wooldridge Interiors changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, or you have any query in respect of our privacy or cookie policies or our management of your data, please contact us to let us know

the correct details or in the event of any query we would welcome the opportunity to resolve this directly with you. Please contact us by email, or by telephone 01983 300620

If you no longer wish to be sent any information from us please contact us by email, or by telephone 01983 300620

The Information Commissioners Office (ICO)

If we are unable to resolve any query, The Information Commissioners Office (ICO) monitor the General Data Protection Regulations 2018 and can be contacted by email via their website: www.ico.org.uk.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113